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Payment
We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
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Shipping
We aim to dispatch the stocked items in 2-3 days after the confirmation of your purchase.
All customers will be provided with tracking information when their order is dispatched.
We ship our product by Royal Mail Signed For delivery for UK customers and by Royal Mail AirSure for EU/International customers.
Alternatively we can offer you an alternative cheaper delivery methods by request. The items will be untraceable and we do not accept responsibility for any potential problems caused by those service.
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Important information for customers from outside EU countries
The product price, as displayed, is inclusive of UK VAT at the appropriate rate.
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.
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Returns & exchanges
If you are in any way unhappy with your goods you may send them back for an exchange or a full refund to:
Nonusual
3 Hungerford Road
London
N7 9LA
UK
Goods must be returned within 14 days of dispatch. We ask that you return the goods unused, with all the original tags intact.
We request that you please enclose the invoice supplied with your delivery.
Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage.
When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
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Privacy
We will not divulge your email, postal address or telephone number.We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have.
We will not pass on your e-mail address to any other company.
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Product description
We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur. Please note all measurements are approximate.
Information updated on 19th June 2011